Privacy Policy

Last updated: 11/30/2025

Introduction

Resolve Federal Tax Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

What does Resolve Federal Tax Group do with your personal information?

Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and contact information;
  • Income, employment, and tax information;
  • Bank account and credit or debit card information;

When you are no longer our customer, we may continue to store and/or share your information as described in this notice.

How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Resolve Federal Tax Group chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes Resolve Federal Tax Group share?Can you limit this sharing?
For our everyday business purposes – such as to process transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes – to offer our products and services to youYesNo
For joint marketing with other financial companiesNoNo
For our affiliates’ everyday business purposes – information about your transactions and experiencesNoYes
For our affiliates’ everyday business purposes – information about your creditworthinessNoYes
For nonaffiliates to market to youNoYes

Any questions?
Call us at 800-215-7080
Email us: support@resolvefederaltaxgroup.com
Visit our website: www.resolvefederaltaxgroup.com

Frequently Asked Questions

Who is providing this notice?

Resolve Federal Tax Group


How does Resolve Federal Tax Group protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. For more information, please contact our support department at support@resolvefederaltaxgroup.com or call (800) 215-7080.


How does Resolve Federal Tax Group collect my personal information?

We collect your personal information when you:

  • Fill a form, place an order, or subscribe to our newsletter;
  • Use a credit or debit card or bank account information;
  • Provide contact, income, employment, or tax information

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness;
  • Affiliates from using your information to market to you;
  • Sharing for nonaffiliates to market to you.

State laws and individual companies may give you additional rights to limit sharing.


Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
We do not share your personal information with our affiliates, unless you give your consent for us to share.

Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
We share with nonaffiliates in the categories of service providers and direct marketing companies.

Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
We currently do not share with joint marketing partners.

Additional Information Regarding Collection and Use

We collect personally identifiable information to execute a requested transaction; provide you with a particular service; further enhance your account or customer experience; and/or provide you with promotional offers. We also collect other information, such as IP addresses, internet service providers, referring/exit pages, and clickstream data, which does not identify individual users, to analyze trends and to administer and optimize our site.

Disclosure of Information

We may disclose your personally identifiable information to service providers or others in order to effect or carry out any transaction that you have requested of us or as necessary to complete our contractual obligations with you. These parties are not allowed to use personally identifiable information for any other purpose.

We may also disclose your personally identifiable information to other companies that we have a joint marketing agreement with in order for them to inform you about the products or services they offer that may interest you. These parties are not allowed to use your personally identifiable information except for the purpose of marketing in accordance with the relevant agreement.

We reserve the right to disclose your personally identifiable information, as required, to comply with the law, applicable regulations, governmental and quasi-governmental requests, judicial proceedings, court orders or subpoenas, to enforce our Legal Notices or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others.

Securing Information

Our site uses security technology to protect information you provide to us through the site when entering personal information. We employ generally accepted industry standards to protect the personal information submitted to us both online and offline.

How We Use Cookies and Other Tracking Technologies

What are cookies?
Cookies are small text files that websites store on your computer, cell phone or other devices to remember information about your browsing activity, like login details, shopping cart items, and preferences. They help personalize and improve your experience by allowing a site to recognize your device and remember you from previous visits. For example, a website uses cookies to keep you logged in or to remember the products you added to a shopping cart. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?
As with most online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. Third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What are web beacons?
Web beacons are tiny, often invisible, images or code snippets embedded in web pages, emails, or ads that collect information about user activity. They are used to track user behavior like page views, time spent, IP addresses, and browser types, and are commonly used for website analytics, measuring marketing campaign effectiveness, and personalizing content. They can also be known as "tracking pixels" or "pixel tags".

How do we use web beacons ?
We may use web analytics service providers that may use information such as your IP address, browser information, and the content you view on our behalf for the purpose of sending emails, evaluating the number of users on our website, checking the location of our users, determining the most frequently used parts of our website, determining the most commonly used web browsers, and determining the interests of our users. All of these tracking technologies and web analytics help us provide you with customized content, fast navigation through our website, and allow us to learn about your visit and your use of our online services to track and improve their functionality.

Can I disable cookies?
You can manage or disable cookies at any time by adjusting your browser setting. For instructions on how to change your cookie preferences, go to the settings menu of your browser. Please note that if you choose to disable cookies, our website may not function properly and certain services may not be available.



Response to Do Not Track Signals

We currently do not respond to Do Not Track signals.



Links to Other Sites

Our website may contain links to other sites which are not owned or controlled by us. Please be aware that we are not responsible for the content or privacy practices of such other sites.



Changes to Privacy Policy and Statement

We reserve the right to modify this privacy statement at any time. Whenever material changes are made to the privacy statement, we will post those changes to this privacy statement and any other places on our site we deem appropriate.

The provisions contained in this privacy statement supersede all previous notices or policies regarding our privacy practices with respect to this site. We encourage you to check our site frequently to see the current privacy statement.

Contact Us

If you have questions, comments, complaints, or suggestions regarding our privacy policy or our website, please contact us at:

Resolve Federal Tax Group
4225 Executive Square Suite 600 La Jolla, CA 92037
Phone: 800-215-7080
Email: support@resolvefederaltaxgroup.com



Last updated: 11/30/2025